The aim of the subject is to acquaint students with knowledge of operational management with emphasis on planning, management and control of processes, taking into account the changes that take place during the fourth Industrial revolution. Special attention is paid to the Industry 4.0 concept that will significantly change the way of production and manufacturing through the rapid development of Information Technologies, Smart Systems, Robotics, Digitization and Artificial Intelligence in the next 10-20 years. By passing the course the student will recognize the essence of operational processes in production and services and will learn methods of planning, control and control of these processes. At the same time the goal is to show, what features, knowledge and skills companies will prefer to their employees in the coming years.